Order Processing for Website Orders
Once an order is placed it appears on the dashboard—even unpaid.
Abandoned carts: an email reminder is sent after 30 mins.
Inventory isn't reserved until payment is made.
Premium cart timers let merchants reserve stock for a window of time.
Payment requests can be sent via SMS to customers.
If the Order is Paid For
Automated receipt sent to customer via email.
Inventory updates immediately.
Analytics (sales, customers) update in real time.
Customer gets onboarded to user groups based on behavior.
Order Status Updates (Shipped, Delivered, Returned)
Mark as Shipped → customer gets shipment email.
Mark as Delivered → inventory final update & notify.
Returns update stock & notify customer automatically.